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for legal and accounting purposes, the person placing the reservation must be the same as the credit/debit card holder. This person is the guest. All other persons involved with the rental are the guest’s invitees, and all discussion regarding reservation, cancellation, and damage policies will be discussed with the guest, not the guest’s invitees. The minimum age of guests is 25 (with a few exceptions) unless accompanied by parent or guardian. The registering party is personally and financially responsible for all occupants.



50% deposit is required at booking and the final payment will be required two weeks prior to checking-in to your vacation rental.



As a condition to the rental of all vacation properties, integrity Vacation Rentals reserves the right to charge the guest’s credit card for any and all uncovered guest/invitee caused losses and damages sustained to the vacation property throughout the duration of their period of occupancy. In the event of any uncovered guest/invitee-caused loss or damage to the vacation property, including, but not limited to, excessive cleaning, eviction, service calls, service charges, fines/assessments, repairs, or replacements, plus all applicable taxes, Integrity Vacation Rentals is hereby granted the right to charge the guest’s credit card. By written or electronic endorsement of this agreement, the guest hereby agrees to pay for all such charges, as defined above and on the proceeding pages. At check out, we will closely examine the premises for damage, and you will be informed of any concerns regarding the condition of the property at your departure. You are purchasing a Security Deposit Waiver (WAIVO) policy for your stay.



In the event of a problem getting in the vacation rental or if there are problems with condition or functionality of the vacation rental, please immediately contact your agent, , (please send a text if there is no answer!) at . If it is after office hours, we will make every effort to return your call as soon as possible.



Be advised that the owners of the property can, and often do, place security cameras at the following points around the outside of the property.  Camera at front entry area, garage side of property and opposite side of house from garage and inside the garage. At no time will there be cameras in the backyard/patio area of the property. If cameras are placed on the property, you will see a sign displayed.



If there are concerns or issues with your rental property, please immediately contact, leave a message or text – your agent. No refunds or considerations are given unless we are notified of problems during your stay.



Check in is identified on your property check in instructions. An early arrival may be arranged, pending other reservations and the housekeeping schedule. Please contact us prior to your arrival to make these arrangements. Unless you have specifically arranged for an early arrival time, please do not arrive at the property before your schedule check in time.



Check out is identified on your departure email. Your prompt departure is appreciated so we can prepare the vacation rental for any incoming guests. A late departure may be arranged, pending other reservations and the housekeeping schedule. If you have not arranged for a late check out, you may be charged a fee for each hour beyond 10 or 11 am (varies by unit)  you are still on property, at a minimum of one hour. If the property has not been vacated by, a fee equal to the rental rate of one day may be assessed.



Power/ weather or internet related cancellation: Integrity Arizona Real Estate Sales/Integrity Vacation Rentals does not issue refunds due to acts of nature such as: weather, road conditions, power outages or loss of internet. A minimum cancellation fee of $50 is applied.


No refunds on cancellations requested 60 days or less from our arrival date. All other cancellations will incur a 15% fee on funds paid.


Guest who cancels at least 30 days before checking in will get back 100% of funds paid. If you cancel between 14-30 days before, check in, you will get back 50% of funds paid. Otherwise, no funds returned.


Integrity Arizona Real Estate Sales/Integrity Vacation Rentals, a licensed Arizona real estate brokerage, is the agent for the owners of privately owned homes and condominiums. The nature of this relationship is that we cannot completely control the use of the accommodation we manage.   Although problems are rarely encountered, we must reserve the right to change accommodation up to and including the day of arrival.  In the unlikely events that we are not able to provide accommodations without an increase in charges, the Guest(s) will have the option of paying the increased cost, or the reservation will be cancelled, and all deposits will be refunded to the Guest with no further rights or obligations between Integrity Arizona Real Estate Sales/Integrity Vacation Rentals and Guest.



Change in amount of guests/conduct of guests: Guest(s) agrees that more than the number of people stated on the reservation shall not occupy the premises. Please be considerate and respectful to the neighbors – they are NOT on vacation.  Unauthorized people at the vacation rental at any time could result in extra charges for each additional guest, in addition to any and all damage, disturbance, and cleaning charges. The rental is not intended for parties, nor gatherings at any time of anyone except those who have paid to occupy the property. Exceptions are made on an individual basis – please contact us for prior approval. If there is excessive noise or music, any illegal activity, or evidence of violation of these policies, you may be asked to vacate the premises without any refund and additional charges may be assessed. If the police are called, a loss of ALL FEES AND DEPOSITS will occur and your occupancy will immediately terminate.  Please inform us of any change in the number of guests before your arrival to avoid these charges and so the cabin can be prepared appropriately for your group. No exceptions or refunds are given for changes in the number of guests after your arrival.



Towels, sheets, pillows and blankets are not meant for outside use. Pool towels belong and are the personal property of each individual Owner.  Do NOT take them off the property. Check your items prior to departure to ensure all property towels are left.



Smoking is not permitted in any Integrity Vacation Rental property.  If there is any tobacco smell in the property after your departure, you will be charged a cleaning fee. Oil lamps, candles and incense are not permitted. If these policies are violated, there will be a charge for excessive cleaning.



Do not put any feminine products in the toilet. Plungers are provided if a clog occurs. Please do not pour grease down the drain/ garbage disposal. Do NOT put excess food in garbage disposals. Make sure to run it with water for several minutes when you do use it.



Guest(s) agrees that Integrity Arizona Real Estate Sales/Integrity Vacation Rentals reserves the right to enter the rental property any time to investigate disturbances, check occupancy, check for damage, to make repairs, as we may deem appropriate.



Always lock doors and windows when you leave the vacation rental! When you rent the vacation rental, you assume responsibility for it and its contents, as well as your personal property. Always lock the doors and windows when you leave the vacation rental. Integrity Arizona Real Estate Sales/ Integrity Vacation Rentals does not assume any responsibility for injuries resulting from your failure to use due caution. Children/pets must always be supervised. Candles are not allowed due to fire hazard except citronella candles in buckets outside.



If the home is equipped with any of the above, they may NOT be enclosed or secured by fencing. Therefore, all Guest(s) use the Pool/Hot Tub/Sauna at their own risk. Parents or guardians of children under the age of 18, acknowledge this risk and take full responsibility for minors and agree to hold harmless the Owner(s) of the property, Agents, Brokers, and Property Managers of Integrity Arizona Real Estate Sales/Integrity Vacation Rentals, in case of accidental drowning and/or injury sustained.



Propane readings will be taken prior to your arrival.  Any propane used will be taken from your security deposit or charged to your credit card. Every 5% used equals approximately $75.00.  Equipment heated by Natural Gas is approximately $65.00 per day for a stay under 30 nights – OR we will use the average cost per day from utility bill.  If metered/monitored, a meter reading can be recorded at check-in and then again at check-out for any extended stay beyond 3-4 nights – and charged accordingly. We have no control over the vendor costs; therefore, all quotes are APPROXIMATES.



Pets will be considered but are usually not allowed in any home or condominium. For those properties that will accept a pet, a minimum charge of $100.00 per pet will be applied. Guest(s) understands and agrees to accept full responsibility and liability should Guest’s pet(s) bite or attack someone or another person’s pet. Guest(s) agrees to hold Integrity Arizona Real Estate Sales/Integrity Vacation Rental and its Agent(s) Broker(s) or homeowner(s) and other Guests’ harmless.  Guest ‘s further acknowledges and agrees to defend and indemnify Integrity Arizona Real Estate Sales/Integrity Vacation Rentals, Agent(s), Broker(s) or homeowner(s) and other guests against any claims of liability because of any action on the part of Guest(s) pet(s). Guest(s) agrees to pay all damage resulting from such behavior, including – but not limited to, all court costs and attorney fees.  Owner(s) and Agents require all pet waste be picked up on a daily basis and disposed of properly in a trash container. Fees can and will be applied if Guest(s) do not clean and dispose of pet waste during and upon departure of stay.



Owner recognizes that a Guest may need a service animal or support/assistive animal. Guests must disclose prior to booking their stay whether they will be accompanied by a service animal or emotional support animal. If the animal is a service/emotional support animal, Guest should be prepared to provide supporting documentation certifying the need for the assistive animal.  The guest understands it is illegal in Arizona for a person to falsely claim that an animal is a service/assistive animal. No animal that poses a direct threat to the health or safety of others is allowed on the premises.



Each property is keyed individually.  There will be a $25.00 charge for each of the keys not returned.  Should new locks need to be installed, Guest shall be responsible for all charges and any additional keys required in this unlikely event.  If not keyless entry, the lock box must have the original key placed in it at departure. Failure to do so will result in an additional charge.  Garage remotes are to be left on the kitchen counter. Misplaced garage door openers will incur a $100 replacement fee.




While Integrity Arizona Real Estate Sales/Integrity Vacation Rental and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. /Integrity Vacation Rentals and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said guest(s) and/or invitees, or by the failure of structures, appliances, (including pools, hot tubs and BBQ’s) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. /Integrity Vacation Rentals and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees hereby agree to forever hold-harmless and indemnify Integrity Arizona Real Estate Sales /Integrity Vacation Rentals and its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the guest(s) use of the property.



If any court proceedings are instituted due to this occupancy or any aspect of the Guest Occupancy Agreement, it is hereby agreed that the property venue for those proceedings will be in Mohave County’s Lake Havasu Division.

This is a contract intended for a short term or 6 months or less – Guest occupancy of the property listed above.  The AZ or CA Residential Landlord, Tenant Act DOES NOT apply.  The Standards of Practice used by The Inn Keeper Statues govern this agreement.  We may require you to vacate the property at your expense without notice to you if the property is used in violation of the law or this agreement. You agree that this is NOT to be considered a permanent domicile.